House Rules & Guest Policies

These rules exist so every guest gets a quiet, safe and comfortable stay. Please read them before you book — by completing a booking you accept them, and our front desk applies them consistently to everyone.

Check-in and check-out

• Check-in: 12:00 noon · Check-out: 11:00 AM.
• Early check-in and late check-out are offered subject to availability and may carry a charge. Please request in advance.
• Our front desk is staffed 24×7, so late arrivals are welcome — tell us your expected arrival time when you book.

Identification — mandatory for all guests

• Every guest staying in the room must present an original government photo ID at check-in (Aadhaar, passport, driving licence or voter ID). Photocopies and digital screenshots are not accepted in place of the original.
• PAN cards are not accepted as address proof.
• Foreign nationals must present a passport and valid visa. We are required to complete Form C registration for foreign guests.
• Guests under 18 may stay only when accompanied by a parent or legal guardian.
• ID details are recorded as required under Indian hotel regulations and handled per our privacy policy.

Guest eligibility

• Rooms are allotted to families, single travellers, corporate and business guests, and married couples.
• Unmarried (local) couples are not accommodated. Couples may be asked to present proof of marriage or a shared address on their IDs at check-in.
• Local guests holding an address in the same city be asked for additional verification, at the discretion of the front desk.
• The hotel reserves the right of admission. Where a booking cannot be honoured under this policy, any advance paid is refunded in full.

Occupancy and visitors

• Each tariff covers the room's stated maximum occupancy — 2 guests for the Cedar Deluxe, Teak Studio and The Mahogany Soak; 3 guests for the Banyan Trio. Extra guests cannot be accommodated in these rooms; the front desk will allot an additional room where available.
• Visitors are not permitted in rooms.
• Any unregistered guest found staying in a room will be charged the applicable tariff, and the booking may be terminated.

Conduct and safety

• Smoking is not permitted inside rooms or indoor common areas. A cleaning charge applies where this is breached.
• Illegal substances, weapons, inflammable items and any unlawful activity are strictly prohibited on the premises.
• Please keep noise to a minimum between 10:00 PM and 7:00 AM out of respect for other guests.
• Common areas and entry points are monitored by CCTV for the safety of guests and staff.
• Guests behaving in a manner that endangers or disturbs others may be asked to leave without refund.

Pets

• Pets are not permitted. Registered service animals are welcome — please inform us in advance.

Property and belongings

• Guests are responsible for damage to hotel property beyond normal wear, and for any missing room inventory.
• Please deposit valuables with the front desk. The hotel is not responsible for cash or valuables left unattended in rooms.
• Cooking is permitted only in the kitchenette provided in Studio rooms, and only with the equipment supplied.

Payments, cancellation and refunds

• Online bookings are confirmed against an advance (first night's tariff unless stated otherwise); the balance is payable at check-in by cash, UPI or card.
• Free cancellation up to 24 hours before check-in on standard direct bookings. No-shows and later cancellations may be charged one night's tariff.
• If we are unable to accommodate your booking — including under the eligibility policy above — the advance is refunded in full within 24 hours.
• GST-compliant invoices are issued on every stay; company billing is supported for corporate guests.

Questions before you book?

If anything here affects your plans, please ask us first rather than at check-in — call or WhatsApp +91 86524 06646, or email info@lakebloomresidency.com. We would much rather answer a question in advance than turn a guest away at the door.